Its mission is to welcome, assist and respond to citizens' queries & demandsĮ-Mail: head office: Tunisair, Boulevard Mohamed Bouazizi. If you encounter any difficulty to get access to your Fidelys account or to book your Award tickets etc. Please find hereafter our coordinates : Fidelys If you are not resident in Tunisia, please select the ' Tunisair in the World' rubric to locate the nearest office to you.

If you prefer, you can write to the Customer Relations Department, at the following address: Sičge Social de Tunisair, Direction Relation Clientčle et Call center ( 3éme étage), Charguia II 2035 Tunis - Carthage. The team will do its best to bring you back a quick and effective response. We thank you for sharing with us your suggestions, your comments and your claims. The Customer Service as part of our commitments!

: (00216) 71 942 322 P : 2430 / 2411Īddress : Sičge social de Tunisair, Direction Clientčle et call center (3čme étage), Charguia II 2035 Tunis - Carthage. CUSTOMER RELATIONSHIP & CALL CENTER DIRECTION

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